/* ===== WHITEPAPER FONT RESET ===== */

.wp-prior-wrapper p,
.wp-prior-wrapper li,
.wp-prior-wrapper td,
.wp-prior-wrapper th,
.wp-prior-wrapper .wp-body {
    font-family: var(--wp-body-font) !important;
}

.wp-prior-wrapper h1,
.wp-prior-wrapper h2,
.wp-prior-wrapper h3,
.wp-prior-wrapper .wp-hero-title,
.wp-prior-wrapper .wp-hero-subtitle,
.wp-prior-wrapper .wp-arch-title,
.wp-prior-wrapper .wp-roadmap-title {
    font-family: var(--wp-heading-font) !important;
}


.wp-prior-wrapper p {
    margin-bottom: 16px !important;
    padding-bottom: 0 !important;
    line-height: 1.7 !important;
}

.wp-prior-wrapper blockquote {
    border-left: 3px solid var(--orange);
    padding: 10px 20px;
    margin: 24px 0;
}

.wp-prior-wrapper blockquote p {
    font-family: var(--wp-body-font) !important;
    font-weight: 700 !important;
    font-size: 16px;
    line-height: 1.5 !important;
    margin: 0 !important;
}

.wp-prior-wrapper a {
    color: var(--orange);
}

/* ===== WHITEPAPER FONTS ===== */

@font-face {
    font-family: 'MinionPro';
    src: url('../fonts/MinionPro-Regular.otf') format('opentype');
    font-weight: 400;
    font-style: normal;
    font-display: swap;
}

/* Montserrat Regular */
@font-face {
    font-family: 'Montserrat';
    src: url('../fonts/Montserrat-Regular.ttf') format('truetype');
    font-weight: 400;
    font-style: normal;
    font-display: swap;
}

/* Montserrat Medium */
@font-face {
    font-family: 'Montserrat';
    src: url('../fonts/Montserrat-Medium.ttf') format('truetype');
    font-weight: 500;
    font-style: normal;
    font-display: swap;
}

/* Montserrat SemiBold */
@font-face {
    font-family: 'Montserrat';
    src: url('../fonts/Montserrat-SemiBold.ttf') format('truetype');
    font-weight: 600;
    font-style: normal;
    font-display: swap;
}

/* Montserrat Bold */
@font-face {
    font-family: 'Montserrat';
    src: url('../fonts/Montserrat-Bold.ttf') format('truetype');
    font-weight: 700;
    font-style: normal;
    font-display: swap;
}

.wp-prior-wrapper {
    --wp-body-font: "Oxygen", sans-serif;
    --wp-heading-font: "Oxygen", sans-serif;
}

:root {
    --orange: #E87722;
    --dark: #111111;
    --gray-bg: #D9D9D9;
    --text: #2d2d2d;
    --text-light: #727272;
    --body-font: "Oxygen", sans-serif;
    --serif: "Oxygen", sans-serif;
}

.wp-prior-wrapper * {
    box-sizing: border-box;
}

body {
    color: var(--text);
    background: #fff;
    font-size: 16px;
    line-height: 1.7;
    overflow-x: hidden;
}

/* ===================== HERO / COVER ===================== */
.wp-hero {
    background: #fff;
    padding: 64px 80px 0;
}

.wp-hero-logo {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 48px;
}

.wp-hero-logo-text {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 13px;
    letter-spacing: 2.5px;
    color: var(--dark);
}

.wp-hero-title {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 300%;
    line-height: 1.08;
    color: var(--dark);
    margin-bottom: 18px;
}

.wp-prior-wrapper .wp-hero-subtitle {
    font-family: var(--body-font);
    font-weight: 700 !important;
    font-size: 20px !important;
    color: var(--text-light);
    line-height: 1.45;
    /* max-width: 560px; */
    margin-bottom: 36px;
}

.wp-author-row {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 32px;
}

.wp-author-photo {
    width: 76px;
    height: 76px;
    border-radius: 4px;
    overflow: hidden;
    flex-shrink: 0;
    background: #b8956a;
}

.wp-author-name {
    font-family: var(--wp-body-font);
    font-weight: 700;
    font-size: 14px;
    color: var(--orange);
    margin-bottom: 3px;
}

.wp-author-role {
    font-family: var(--wp-body-font);
    font-weight: 400;
    font-size: 13px;
    color: var(--dark);
    line-height: 1.5;
}

.wp-hero-body {
    font-family: var(--serif);
    font-size: 16.5px;
    line-height: 1.8;
    color: var(--text);
    /* max-width: 600px; */
    margin-bottom: 40px;
}

.wp-orange-strip {
    height: 4px;
    background: var(--orange);
    width: 100%;
}

.wp-banner {
    background-image: url(../images/wp-prior/man-doing-customer-support-job-workplace-handling-clients-complaints.jpg);
    background-position: center;
    min-height: 300px;
    background-size: cover;
    text-align: center !important;
}

.wp-banner svg {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
}

/* ===================== SECTION BASE ===================== */
.wp-section {
    padding: 20px 80px;
}

.wp-section-gray {
    background: var(--gray-bg);
}

.wp-section-white {
    background: #fff;
}

/* Section heading — matches PDF exactly */
.wp-h2 {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 36px;
    line-height: 1.12;
    color: var(--dark);
    margin-bottom: 20px;
}

.wp-h3 {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 20px;
    line-height: 1.25;
    color: var(--dark);
    margin-bottom: 14px;
}

.wp-prior-wrapper .wp-body {
    font-family: var(--serif);
    font-size: 16.5px;
    line-height: 1.8;
    color: var(--text);
    margin-bottom: 16px;
}

.wp-body:last-child {
    margin-bottom: 0;
}

/* Bullet list — PDF style dot */

.wp-list li {
    list-style: none;
    padding: 0;
    margin: 0 0 16px 0;
}

.wp-list li {
    font-family: var(--serif);
    font-size: 16px;
    line-height: 1.75;
    color: var(--text);
    padding-left: 24px;
    /* space for bullet */
    position: relative;
    margin-bottom: 6px;
}

.wp-prior-wrapper .wp-list li::before {
    content: '•';
    /* solid bullet */
    position: absolute;
    left: 0;
    top: 3px;
    /* vertical alignment */
    font-size: 16px;
    /* bigger bullet */
    font-weight: 700;
    /* thicker appearance */
    color: var(--text);
    line-height: 1;
}

/* ===================== COVER — 3-COL ICON SECTION ===================== */
/* PDF page 5: 3 columns with icon + bold title + bullet list */
.wp-icon-cols {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 40px;
    margin: 20px 0;
}

.wp-icon-col-icon {
    width: 60px;
    height: 60px;
    margin-bottom: 18px;
}

.wp-icon-col-title {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 15px;
    color: var(--dark);
    margin-bottom: 16px;
    line-height: 1.3;
}

/* ===================== FAILURE MODES (PDF pg 8) ===================== */
.wp-failure {
    /* margin-bottom: 20px; */
    padding-bottom: 20px;
    /* border-bottom: 1px solid #c8c8c8; */
}

.wp-failure:last-child {
    margin-bottom: 0;
    padding-bottom: 0;
    border-bottom: none;
}

.wp-failure-header {
    display: flex;
    flex-direction: row;
    align-items: stretch;
    margin-bottom: 16px;
}

.wp-failure-bar {
    width: 3px;
    background: var(--orange);
    flex-shrink: 0;
    margin-right: 18px;
    border-radius: 2px;
}

.wp-failure-header-text {
    display: flex;
    flex-direction: column;
    justify-content: center;
}

.wp-failure-label {
    font-family: var(--body-font);
    font-weight: 400;
    font-size: 12px;
    color: var(--dark);
    margin-bottom: 3px;
}

.wp-failure-title {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 16px;
    color: var(--dark);
    line-height: 1.3;
    margin: 0;
}

.wp-failure-body {
    font-family: var(--serif);
    font-size: 16px;
    line-height: 1.75;
    color: var(--text);
    margin-bottom: 10px;
}

.wp-spot {
    font-family: var(--serif);
    font-size: 16px;
    line-height: 1.7;
    color: var(--text);
}

.wp-spot strong {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 16px;
}

/* ===================== ARCH SECTION ===================== */

.wp-arch-section {
    background: var(--gray-bg);
    padding: 20px 80px 30px;
    /* margin-top: 32px; */
    position: relative;
}

/* title */

.wp-arch-label {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 28px;
}

/* columns */

.wp-arch-cols {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 70px;
    position: relative;
    z-index: 2;
}

.wp-arch-col {
    margin-top: 30px;
}

.wp-arch-col-mid {
    margin-top: -20px;
}

/* orange bar */

.wp-arch-bar {
    width: 40px;
    height: 4px;
    background: var(--orange);
    margin-bottom: 16px;
}

/* title */

.wp-arch-title {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 17px;
    margin-bottom: 10px;
}

/* text */

.wp-arch-body {
    font-family: var(--serif);
    font-size: 14px;
    line-height: 1.7;
}

/* ARC */

.wp-arch-arc {
    position: absolute;
    left: 0;
    right: 0;
    bottom: 10px;
    height: 200px;
    display: none;
}

.wp-arch-arc svg {
    width: 100%;
    height: 100%;
}

/* ===================== MOBILE FIX ===================== */

@media (max-width: 768px) {

    .wp-arch-section {
        padding: 60px 24px 60px;
    }

    .wp-arch-cols {
        grid-template-columns: 1fr;
        gap: 40px;
    }

    .wp-arch-col {
        margin-top: 0;
    }

    .wp-arch-col-mid {
        margin-top: 0;
    }

}

@media (max-width: 768px) {

    .wp-arch-arc {
        display: none;
    }

}

.wp-arch-body {
    word-break: break-word;
}

@media (max-width:768px) {

    .wp-icon-cols {
        grid-template-columns: 1fr;
        gap: 32px;
    }

}

.wp-icon-col-icon img {
    max-width: 100%;
    height: auto;
}

.wp-list li {
    word-break: break-word;
}

/* ===================== AI SECTION (PDF pg 10) ===================== */
.wp-ai-cols {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 60px;
    margin-top: 32px;
}

.wp-ai-icon {
    width: 56px;
    height: 44px;
    margin-bottom: 18px;
}

/* ===================== ROADMAP (PDF pg 12) ===================== */
.wp-roadmap-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 40px;
    margin: 36px 0 0;
}

.wp-roadmap-icon {
    width: 52px;
    height: 52px;
    margin-bottom: 12px;
}

.wp-roadmap-period {
    font-family: var(--body-font);
    font-weight: 400;
    font-size: 12px;
    color: var(--dark);
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 6px;
}

.wp-roadmap-period-line {
    width: 80px;
    height: 3px;
    background: var(--orange);
    display: inline-block;
}

.wp-roadmap-title {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 16px;
    color: var(--dark);
    margin-bottom: 14px;
    line-height: 1.3;
}

.wp-roadmap-list {
    list-style: none;
    padding: 0;
    margin: 0;
}

.wp-roadmap-list li {
    font-family: var(--serif);
    font-size: 16pxpx;
    line-height: 1.7;
    color: var(--text);
    padding-left: 20px;
    /* space for bullet */
    position: relative;
    margin-bottom: 8px;
}

.wp-roadmap-list li::before {
    content: "•";
    /* solid bullet */
    position: absolute;
    left: 0;
    top: 2px;
    /* vertical alignment */
    font-size: 16px;
    /* slightly bigger */
    font-weight: 700;
    /* thicker bullet */
    line-height: 1;
    color: var(--text);
}

.wp-roadmap-list li strong {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 16pxpx;
}

/* ===================== SCORECARD TABLE (PDF pg 14) ===================== */
.wp-table-wrap {
    overflow-x: auto;
    margin-top: 20px;
}

.wp-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 13px;
}

.wp-table thead tr {
    background: var(--dark);
}

.wp-table thead th {
    font-family: var(--body-font);
    font-weight: 600;
    font-size: 12px;
    color: #fff;
    padding: 12px 12px;
    text-align: left;
}

.wp-table thead th:first-child {
    width: 36px;
    text-align: center;
}

/* .wp-table thead th:nth-child(5) {
            background: var(--orange);
        } */

.wp-table tbody tr {
    border-bottom: 1px solid #ddd;
}

.wp-table tbody tr:nth-child(even) {
    background: #f0f0f0;
}

.wp-table tbody td {
    font-family: var(--serif);
    font-size: 13px;
    padding: 10px 12px;
    vertical-align: top;
    line-height: 1.55;
    color: var(--text);
}

.wp-table tbody td:first-child {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 13px;
    color: var(--dark);
    text-align: center;
}

/* .wp-table tbody td:nth-child(2) {
            font-family: var(--body-font);
            font-weight: 600;
            font-size: 12.5px;
            color: var(--dark);
        }

        .wp-table tbody td:nth-child(5) {
            font-family: var(--body-font);
            font-size: 12px;
            font-weight: 600;
        } */

/* ===================== FAQ ===================== */
.wp-faq-item {
    margin-bottom: 20px;
    padding-bottom: 20px;
    border-bottom: 1px solid #ccc;
}

.wp-faq-item:last-child {
    margin-bottom: 0;
    padding-bottom: 0;
    border-bottom: none;
}

.wp-faq-item:last-child {
    border-bottom: none;
}

.wp-faq-q {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 15px;
    color: var(--dark);
    margin-bottom: 10px;
    line-height: 1.4;
}

.wp-faq-a {
    font-family: var(--serif);
    font-size: 16px;
    line-height: 1.75;
    color: var(--text);
}

.wp-faq-a a {
    color: var(--orange);
}

/* ===================== GLOSSARY ===================== */
.wp-gloss-item {
    margin-bottom: 14px;
    font-family: var(--serif);
    font-size: 16px;
    line-height: 1.7;
    color: var(--text);
}

.wp-gloss-term {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 16px;
    color: var(--dark);
}

/* ===================== NUMBERED LIST (operating model) ===================== */
.wp-numlist {
    list-style: none;
    padding: 0;
    margin: 16px 0;
    counter-reset: numlist;
}

.wp-numlist li {
    counter-increment: numlist;
    display: flex;
    gap: 14px;
    margin-bottom: 12px;
    font-family: var(--serif);
    font-size: 16px;
    line-height: 1.7;
    color: var(--text);
    align-items: flex-start;
}

.wp-numlist li::before {
    content: counter(numlist) '.';
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 13.5px;
    color: var(--dark);
    flex-shrink: 0;
    padding-top: 1px;
    min-width: 18px;
}

.wp-numlist li strong {
    font-family: var(--body-font);
    font-weight: 700;
    font-size: 16px;
    color: var(--dark);
}

/* Italic callout text */
.wp-italic {
    font-family: var(--serif);
    font-size: 16px;
    line-height: 1.7;
    color: var(--text);
}

/* Two-col demand list */
.wp-demand-cols {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 0 40px;
    margin: 16px 0;
}

img,
svg {
    max-width: 100%;
}

@media (max-width:768px) {
    .wp-section {
        padding: 48px 24px;
    }
}

@media (max-width:768px) {
    .wp-ai-cols {
        grid-template-columns: 1fr;
        gap: 40px;
    }
}

@media (max-width:768px) {
    .wp-roadmap-grid {
        grid-template-columns: 1fr;
        gap: 32px;
    }
}

@media (max-width:768px) {
    .wp-demand-cols {
        grid-template-columns: 1fr;
        gap: 12px;
    }
}

.wp-two-col-list {
    column-count: 2;
    column-gap: 80px;
}

@media (max-width:768px) {
    .wp-two-col-list {
        column-count: 1;
    }
}

@media (max-width:768px) {

    .wp-arch-col {
        position: relative;
        padding-left: 50px;
    }

    .wp-arch-col::before {
        position: absolute;
        left: 0;
        top: 2px;

        width: 34px;
        height: 34px;

        border-radius: 50%;
        border: 2px solid var(--orange);

        display: flex;
        align-items: center;
        justify-content: center;

        font-family: var(--body-font);
        font-weight: 700;
        font-size: 14px;

        background: #fff;
    }

    .wp-arch-col:nth-child(1)::before {
        content: "1";
    }

    .wp-arch-col:nth-child(2)::before {
        content: "2";
    }

    .wp-arch-col:nth-child(3)::before {
        content: "3";
    }

}

@media (max-width:768px) {
    .wp-arch-cols {
        gap: 30px;
    }
}

.wp-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 13px;
    border: 1px solid #9c9c9c;
}

.wp-table th,
.wp-table td {
    border: 1px solid #9c9c9c;
}

.wp-disclaimer {
    display: none;
}

.wp-download-pdf-btn {
    position: relative;
    top: -30px;
    text-align: right;
}

.spacebottom0 {
    padding-bottom: 100px;
}

@media (min-width: 901px) {
    .wp-download-pfd-img1 {
        top: 40px;
        right: -20px;
        width: 30px;
    }
}

.wp-author-row {
    display: flex;
    align-items: center;
    gap: 16px;
}

.wp-author-actions {
    margin-left: auto;
    display: flex;
    align-items: center;
    gap: 14px;
}

.wp-author-actions a {
    display: flex;
    align-items: center;
    justify-content: center;
}

.wp-author-actions img {
    width: 18px;
    height: 18px;
    transition: opacity .2s ease;
}

.wp-author-actions img:hover {
    opacity: .7;
}


.wp-author-actions {
    margin-left: auto;
    display: flex;
    gap: 16px;
    align-items: center;
}

.wp-author-actions svg {
    width: 20px;
    height: 20px;
    fill: #111;
    transition: opacity .2s ease;
}

.wp-author-actions svg:hover {
    opacity: .6;
}

.wp-arch-cols {
    counter-reset: arch;
}

.wp-arch-col {
    counter-increment: arch;
}

.wp-arch-title::before {
    content: counter(arch) ". ";
    font-weight: 700;
    margin-right: 4px;
}

.wp-author-actions {
    display: flex;
    gap: 28px;
    align-items: center;
}

.wp-icon {
    width: 22px;
    height: 22px;
    fill: #111;
}

.wp-icon:hover {
    fill: var(--orange);
}

.wp-share-icons {
    display: none;
    gap: 14px;
    align-items: center;
}

.wp-share-icons.active {
    display: flex;
}

.wp-icon {
    width: 22px;
    height: 22px;
    fill: #111;
}

.wp-icon:hover {
    fill: var(--orange);
}

.wp-share-btn {
    background: transparent;
    border: none;
    padding: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    cursor: pointer;
}

.wp-share-btn img {
    width: 20px;
    height: 20px;
    display: block;
}

.wp-author-actions img:hover {
    filter: brightness(0) saturate(100%) invert(52%) sepia(79%) saturate(1874%) hue-rotate(353deg) brightness(95%) contrast(95%);
}

.wp-author-actions a,
.wp-share-btn{
    width:36px;
    height:36px;
    display:flex;
    align-items:center;
    justify-content:center;
    background:#f5f5f5;
    border-radius:2px;
}

.wp-author-actions svg,
.wp-author-actions img{
    width:22px;
    height:22px;
}

.wp-share-wrapper{
    position:relative;
}

.wp-share-icons{
    position:absolute;
    top:40px;
    right:0;
    display:none;
    flex-direction:column;
    gap:10px;

    background:#fff;
    padding:10px;
    border-radius:4px;
    box-shadow:0 4px 12px rgba(0,0,0,0.1);
}

.wp-share-icons.active{
    display:flex;
}

/* Tablet */
@media (max-width: 992px) {
    .wp-banner {
        min-height: 220px;
        background-position: center top;
    }
}

/* Mobile */
@media (max-width: 576px) {
    .wp-banner {
        min-height: 160px;
        background-size: cover;
        background-position: center;
    }
}