What We Deliver

Healthcare leaders do not need more activity. They need better performance - measured as outcomes.

Accelerate Cash Reduce Revenue Leakage Improve Revenue Integrity Reduce Cost to Collect Elevate Patient Experience Scale With Technology Transform Revenue Cycle

Who We Serve

Care Settings →Specialties →Roles →

Care Settings

Revenue cycle performance built for the operating realities of each provider environment.

Enterprise Health Systems and IDNs Academic Medical Centers Acute-Care Hospitals Community Hospitals Rural and Critical Access Hospitals Physician Enterprises Ambulatory and Outpatient Sites Specialty and Ancillary Care

Specialties

Coding and claims accuracy tuned to the payer rules of each specialty.

Behavioral Health Emergency Department Inpatient Hospital Laboratory and Pathology Oncology and Infusion Services Outpatient Hospital and Ambulatory Care Physician Enterprise and Professional Billing Radiology and Imaging Specialty and Ancillary Care Surgery and Procedural Services

Roles

Revenue cycle partnership shaped around the leader accountable for the outcome.

Chief Financial Officer Head of Revenue Cycle Patient Access and Financial Clearance Leader HIM, Coding, CDI, and Mid-Cycle Leader Revenue Integrity and Billing Compliance Leader Denials, Appeals, Underpayment, and AR Recovery Leader Patient Financial Services and Business Office Leader Managed Care, Reimbursement, and Payer Contracting Leader Analytics, IT, Digital Transformation, and Automation Leader Practice Administrators, Ambulatory Leader, and Diagnostics Manager

Led by leaders who understand the healthcare revenue cycle firsthand.

Our leadership team has decades of operating experience across major healthcare and revenue cycle organizations. This matters because the hardest part isn’t identifying best practice - it’s implementing it with governance, adoption, and measurable outcomes across stakeholders.

Revenue cycle leadership team — line illustration of a bench of leaders, one marked accountable.

LEADERSHIP TEAM

Our leadership brings deep revenue cycle expertise.

Matt Michaels

Chief Executive Officer

Previously: Optum / Change Healthcare, Accenture, Conifer Health Solutions

Matt, an engineer by training, brings systems thinking to healthcare operations, breaking complex revenue cycle challenges into clear processes, measurable controls, and accountable execution.

Amrish Kumar

Chief Technology and AI Officer

Previously: Ascent Health Solutions, Tech Mahindra, Carelon / Elevance Health, Oracle Health (Cerner)

Amrish is an IIT Kanpur engineer who went on to study artificial intelligence at UC Berkeley years before it became a headline. Across two decades in healthcare AI, he has led enterprise AI platforms with a steady focus on trust, governance, and results that hold up in regulated settings.

Amy Franciscus

General Counsel and Chief Compliance Officer

Previously: BetterHealth, Evernorth Health Services, New York Life

Amy is both an attorney and a registered nurse, a combination that lets her read the clinical reality behind a legal question and build compliance that works in practice, not just on paper.

Anish Philip

Chief People Officer

Previously: Movate, Marlabs, Mindtree

Anish helped grow Mindtree from a startup into a billion-dollar company, one hire at a time.

Craig Schaffer

Chief Client Officer

Previously: Fellscreek Group, R1 RCM, Conifer Health Solutions

Craig has worked on every side of the client relationship, giving him a clear understanding of what healthcare leaders need from a revenue cycle partner: clarity, responsiveness, and accountability

Dr. Gauri Puri

Global Chief Operating Officer

Previously: WNS, Genpact

Dr. Gauri began her career as a practicing dental surgeon, giving her a clinical perspective on the operational decisions that affect providers and patients.

Jason Zawatski

Chief Financial Officer

Previously: TTEC, Sutherland

Jason carried $1.6 billion in revenue responsibility before bringing that financial discipline to healthcare.

Jeff Wescott

Senior Vice President of Client Operations

Previously: Optum, Change Healthcare, McKesson

Jeff brings over thirty-five years in revenue cycle management, most recently running Optum's ambulatory business with nearly 8,000 people across onshore and offshore delivery.

Michelle Castillon

Chief Product Transformation Officer

Previously: Med-Metrix, Conifer Health Solutions

Michelle pairs operational depth with a builder's instinct for the systems, standards, and technology that make performance consistent across a portfolio of clients.

Milesh Gogad

Chief Marketing Officer

Previously: Indegene, GE, Honeywell

Milesh treats marketing as a commercial growth engine: insight, storytelling, and accountability in one line.

Muralidhar P

Chief Operating Officer

Previously: Vee Technologies

Murali runs operations and service delivery across six geographies, from Salem to the USA, on one standard.

Roopesh Shetty

Vice President of Strategic Accounts

Previously: GeBBS Healthcare Solutions

Roopesh has spent over twenty years in healthcare revenue cycle, and helped stand up both an offshore delivery unit and the client service team that now anchor his work.

Board of Advisors

Provider-side experience that sharpens our perspective.

Joe Lemaire

Former President, Hackensack Meridian Health Ventures

Joe views healthcare innovation through a provider and investment lens, focusing on whether a promising idea can create practical value inside a health system.

Kevin Roberts

Executive Vice President and Chief Financial Officer at Geisinger (Retired)

Kevin views revenue cycle as an enterprise financial capability, connecting day-to-day performance with the health system's resilience and ability to serve its communities.

Scott Williams

Former Associate Vice President of Revenue Cycle, Duke University Health System

Scott brings a provider-side perspective to revenue cycle strategy, grounding decisions in the operational realities of a complex academic health system.

POINTS OF VIEW

Revenue cycle thinking for leaders who need fewer surprises.

Explore Vee Healthtek perspectives on the forces reshaping revenue cycle performance, healthcare operations, technology adoption, and financial resilience.

Line-art figure: a new health-system CFO's accountable timeline passing three milestone gates at 30, 60 and 90 days, with operating domains converging into clarity while a long list of initiatives stays de-emphasised, for the 'CFO First 30-60-90 Days' blog.

A New Health System CFO’s First 30-60-90 Days

Line-art figure: one connected revenue-cycle line where an upstream source feeds a visible downstream symptom boxed as a point solution, while a bold accountable line owns the whole chain end-to-end, for the 'End-to-End RCM or Point Solutions' blog.

End-to-End RCM or Point Solutions

Line-art figure: a provider's accountable line splits into two RCM operating models — an onshore technology-led path and an offshore workforce-led path — converging on the model chosen to fit context, for the 'Onshore or Offshore RCM' blog.

Onshore or Offshore RCM?

Industry Perspectives →

Have a Question for Vee Healthtek?

Vee Healthtek is a practitioner-led, technology-powered revenue cycle partner focused on building resilience through first-pass performance and open accountability. For service inquiries, company information, or questions about our latest announcements, complete the form below. We’ll direct your interest to the right team.

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