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Chief Business and Strategy Officer appointment — line illustration of the heading taken on a compass wheel.
Press Release

Vee Healthtek Welcomes Dr. Gauri Puri as Chief Business and Strategy Officer

Vee Healthtek announces Dr. Gauri Puri as Chief Business and Strategy Officer to guide strategic growth, innovation, and operational efficiency for payer and provider clients.
Leadership
Transform Revenue Cycle

NEW YORK, February 19, 2025 - Vee Healthtek, an award-winning professional services provider for top healthcare organizations, is pleased to announce the addition of a Chief Business and Strategy Officer to its executive team. With over 30 years of experience in the healthcare, life sciences, and BFSI sectors, Dr. Gauri Puri brings comprehensive domain knowledge that will guide Vee Healthtek in promoting strategic growth and innovation for payers and providers.

Dr. Puri joins Vee Healthtek with a unique blend of clinical expertise, operational proficiency, and financial insights. During her two decades on the Executive Leadership Team at WNS, she led large-scale initiatives in global operations, talent management, and digital transformation. Later, as the Transformation Leader for WNS’s services in the banking, financial, and insurance industries, she spearheaded enterprise-wide initiatives to improve processes and enhance capabilities to create measurable results. Then, she oversaw the Healthcare and Life Sciences Business Unit, taking charge of strategy, operations, and expansion initiatives. Most recently, Dr. Puri served as Chief Business Officer for WNS Health & Life Sciences, accelerating growth in the payer, provider, and life sciences segments. Earlier in her career, she worked as a dental surgeon, which gave her hands-on experience in patient care and clinical decision-making.

Matt Michaels, CEO of Vee Healthtek, shared his enthusiasm for the new appointment, commenting, “Dr. Puri will be instrumental in delivering value to our clients in the payer and provider markets. Her expertise and leadership will enable Vee Healthtek to leverage cutting-edge technology and advanced analytics to ensure operational efficiency and long-term success. I am confident in her ability to provide innovative, data-driven solutions that will enhance outcomes for our clients.”

At Vee Healthtek, Dr. Puri anticipates utilizing her extensive healthcare background to optimize efficiency and increase operational agility for clients. Her in-depth understanding of the industry will allow her to strengthen healthcare organizations’ financial performance with sustainable value-creation. “I am thrilled to be a part of such an impactful organization making monumental strides for payers and providers,” she explained. “I look forward to bolstering our clients’ growth and success with solutions that streamline processes and generate efficiency gains.”

Gartner Market Guide recognition for payer solutions — line illustration of our column position ringed on the guide.
Press Release

Vee Healthtek Recognized in Gartner® 2024 Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions

Vee Healthtek is recognized in Gartner’s 2024 Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions, highlighting payer claims management capabilities.
Technology
Scale With Technology
Claims Editing and Clean-Claim Validation
Transform Revenue Cycle

New York, NY, January 10, 2025 - Gartner, a global research and consulting firm, has recognized Vee Healthtek in its 2024 Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions. The report features vendors that promote digital advancement, data strategies, and process optimization through cutting-edge software and services. For payers, the guide serves as a valuable resource for identifying core administrative processing solutions (CAPS) that enhance operational agility for better financial and operational outcomes.

Gartner explains that “Manual reviews are time-consuming and expensive, bolstering the need for health plans to have a robust and intelligent CAPS system to accurately adjudicate claims, limit manual reviews and respond quickly to regulatory and plan-driven rule changes.” This message is a call to action for payers to invest in technology that facilitates swift adaptability to changing regulations. According to the market guide, professional services organizations such as Vee Healthtek offer key solutions for claims processing, claims adjudication, member management, billing and provider fee schedules, and more that allow payers to reduce manual intervention in order to optimize efficiency amid a quickly evolving industry.

Vee Healthtek’s claims management solution, highlighted in the report, combines the company’s comprehensive expertise in claims processing and adjudication with automation technology to provide best-in-class results to clients. Through comprehensive performance monitoring, data analytics, and workflow automation, Vee Healthtek enables payers to improve accuracy and mitigate risk. With a focus on innovation and value creation, the company delivers sustainable advancements for payers that reduce operational costs while increasing member and provider satisfaction.

“It is an honor to have been recognized in Gartner’s Market Guide for U.S. Healthcare Payers’ Core Administrative Processing Solutions,” Matt Michaels, CEO of Vee Healthtek, commented. “We are proud of our commitment to empowering healthcare organizations with advanced data insights, cutting-edge technologies, and tailored solutions that drive impact.”

This recognition adds to Gartner’s previous acknowledgments of Vee Healthtek in its market reports for payers and providers. In 2023, Vee Healthtek was named a Representative Prior Authorization Vendor in the U.S. Healthcare Payers and Providers: Collaborate to Build Intelligent, Seamless Prior Authorizations report. In 2016, Gartner included Vee Healthtek in its Key Customer Management BPO Service Providers in a Digitally Driven World guide.

Transformational fourth-quarter update — line illustration of three outlined quarters and one solid orange.
Press Release

Vee Healthtek Reports Transformational Fourth Quarter

Vee Healthtek reports fourth quarter updates including executive appointments, TA Associates growth investment, and plans to create client value in 2025.
Leadership
Newsroom
Scale With Technology

New York, NY, January 7, 2025 - Vee Healthtek, a leading provider of healthcare professional services and portfolio company of TA Associates, is pleased to present an overview of its fourth quarter updates and accomplishments. This has been a transformative chapter for the organization, with multiple executive appointments and an equity investment from TA Associates. These developments have laid the foundation for sustained growth, enabling new opportunities for enhanced client success. Looking ahead, the company is poised to leverage this momentum to strengthen its position as a market leader by creating even greater value for clients.

Matt Michaels Named CEO of Vee Healthtek
In September, Vee Healthtek announced that Matt Michaels, a distinguished leader in healthcare professional services, joined the company as CEO. With decades of experience in revenue cycle management, healthcare business processes, and operations, Michaels was the clear choice to lead Vee Healthtek in delivering impactful solutions to the nation’s top payers and providers. His deep industry knowledge and client-focused mentality have enabled Vee Healthtek to maintain its upward trajectory.

Vee Healthtek Welcomes Chief Financial Officer, Chief Digital Technology Officer, and Chief Product Transformation Officer
Following the addition of Michaels to the team, Vee Healthtek introduced three new appointments to the company’s executive board to drive initiatives that create meaningful impact for clients. These leaders bring extraordinary subject matter knowledge and an in-depth understanding of healthcare business processes to Vee Healthtek that will ensure payers and providers receive the highest levels of accuracy, value, and quality.

Chandra Sahal, a Chartered Accountant and expert in financial management, was announced as Chief Financial Officer. With a strong background in financial leadership, he oversees the fiscal operations for the company’s offices and delivery centers in New York City, Manila, and across India to ensure stability and success. Michelle Castillon, a trailblazer in the healthcare industry with over 25 years of experience in revenue cycle management and product development, joined as Chief Product Transformation Officer. Her unique ability to spearhead cutting-edge products with data-driven insights has enabled clients to capitalize on dynamic new expansion opportunities. Muthu Krishnan, an accomplished leader in digital transformation, process optimization, enterprise technology, and software development, was named Chief Digital Technology Officer. His expertise in overseeing innovative digital initiatives has been pivotal in advancing the organization’s technology strategy and fostering long-term growth for its clients.

Vee Healthtek Joins TA Associates’ Portfolio with Strategic Growth Investment
In November, TA Associates, a global growth private equity firm, made a strategic equity investment in Vee Healthtek. As a portfolio company of TA Associates, Vee Healthtek will accelerate the development of new solutions through access to world-class resources and advanced technology. The company predicts setting new benchmarks for client success by optimizing operations, enhancing financial performance, and refining capabilities by leveraging the equity investment. Vee Healthtek’s commitment to innovation and unparalleled outcomes will continue to spur growth, promote industry leadership, and deliver unparalleled value to clients.

Looking Ahead
Following an impressive fourth quarter, Vee Healthtek is entering 2025 with a clear focus on driving the company forward through innovation and client value creation. The company anticipates harnessing the equity investment and new executives to provide exceptional efficiency, accuracy, and quality for clients through next-generation solutions.

Michaels expressed his enthusiasm for the year ahead, emphasizing the significant opportunities for the company to deliver exceptional results to clients. “As we look to 2025, our focus remains on maximizing client success by leveraging advanced data insights, cutting-edge technologies, and tailored solutions,” he said. “TA Associates’ equity investment and our recent leadership appointments will allow us to enhance our solutions to address our clients’ operational and financial challenges most effectively. With these resources, we are better equipped than ever to drive impactful results for top healthcare organizations.”

Chief Product Transformation Officer appointment — line illustration of the lead edge of a widening spiral.
Press Release

Vee Healthtek Names Michelle Castillon Chief Product Transformation Officer

Vee Healthtek names Michelle Castillon as Chief Product Transformation Officer to lead product transformation, advanced analytics, client success, and revenue cycle innovation.
Scale With Technology
Transform Revenue Cycle
Technology
Revenue Integrity and Billing Compliance Leaders

New York, NY, December 17, 2024 - Vee Healthtek is thrilled to announce Michelle Castillon as its Chief Product Transformation Officer. An accomplished leader in the healthcare industry, Castillon brings more than 25 years of experience to the organization. Her expertise in revenue cycle management, client services, and product management will enable Vee Healthtek to empower health systems, hospitals, and physician groups with operational efficiency and long-term success.

“We are all thrilled to welcome Michelle to Vee Healthtek,” Matt Michaels, CEO of Vee Healthtek, shared. “Her deep domain expertise and advanced understanding of the intricacies of revenue cycle management will allow our clients to optimize financial performance. Her proven track record of leadership, commitment to excellence, and client-first attitude will reinforce our ability to deliver data-driven solutions backed by innovative technology.”

Castillon joins Vee Healthtek from Med-Metrix, where she was Sr. Vice President, Revenue Cycle Management. In this role, she implemented process improvements based on data-driven insights to enhance financial outcomes. She also served as a liaison to clients to foster long-term partnerships and ensure customer satisfaction.

Prior to her role at Med-Metrix, Castillon held a variety of executive positions at Conifer Health Solutions during her 14-year tenure. As Vice President, Product Line Management, she oversaw the creation of new services and products in revenue cycle management. She also implemented new standards for product management, which included comprehensive research and analysis, requirements documentation, and user design features. Later, in her role as Vice President, AR Operations, she managed a team of 2,000 globally-dispersed AR collections and denial management employees. Working closely with clients, she ensured compliance, quality assurance, and the seamless completion of service-level agreements.

At Vee Healthtek, Castillon will spearhead the design and development of new products that leverage breakthrough technologies and advanced analytics for clients as Chief Product Transformation Officer. In this role, she will play a pivotal role in driving innovation, aligning product strategy with business goals, and enhancing client success.

“It is an incredible privilege to join Vee Healthtek and spearhead new and innovative solutions that drive remarkable impact for healthcare organizations,” Castillon commented. “As Chief Product Transformation Officer, I am excited to work closely with clients to create cutting-edge, tailored solutions that enhance operational efficiency and foster long-term growth.”

Through strategic vision and collaborative execution, Castillon will empower cross-functional teams to deliver best-in-class product offerings. By leading organizational change initiatives and implementing innovative solutions, she will generate high-impact outcomes and create lasting value for Vee Healthtek’s clients.

TA Associates strategic growth investment — line illustration of two lines merging and climbing steeper.
Press Release

Vee Healthtek Joins TA Associates' Portfolio with Strategic Growth Investment

Vee Healthtek joins TA Associates’ portfolio through a majority stake investment intended to support healthcare solutions, expanded offerings, resources, and technology.
Scale With Technology
Transform Revenue Cycle

New York, NY, November 19, 2024 - Today, TA Associates (TA), a global growth private equity firm, has announced a majority stake investment in Vee Healthtek, the former healthcare professional services division of Vee Technologies. Now a TA portfolio company, Vee Healthtek will enhance its client-focused healthcare solutions and operations through expanded offerings, increased resources, and cutting-edge technology.

TA, known for its expertise in scaling global companies, recognizes the immense potential for expansion within the dynamic healthcare sector. Through its investment, the firm will leverage its record of success to fuel growth and innovation for Vee Healthtek and its clients.

As a partner to top payers and providers, Vee Healthtek delivers end-to-end solutions with AI, automation, and machine learning functionalities that streamline operations, enhance financial performance, and support the delivery of exceptional patient care. Its technology-enabled offerings, including revenue cycle management, health information management, business intelligence and analytics, risk adjustment, and claims management, support accuracy and quality for the healthcare organizations Vee Healthtek serves.

The synergy between Vee Healthtek’s domain knowledge and TA’s strategic vision signifies the start of a relationship intended to support healthcare sector growth. With access to TA’s technology, resources, and networks, Vee Healthtek anticipates diversifying its suite of services, enhancing capabilities, and capturing an even greater market share of the healthcare sector.

“TA’s wealth of knowledge will allow us to take the scope and sophistication of our services to new heights,” Matt Michaels, CEO of Vee Healthtek, commented. “Alongside TA, we will unlock an expanded realm of possibilities for our clients. The forecast is extremely promising, and I am eager to see what we can accomplish together. With TA’s support and guidance, Vee Healthtek will scale faster than ever imaginable.”

This partnership marks a pivotal moment in the healthcare sector. Vee Healthtek and TA are positioned to transform the future of the industry by harnessing their unique strengths and insights. Together, they will drive outcomes for patients, payers, and providers alike.

 

About TA Associates: TA is a leading global private equity firm focused on scaling growth in profitable companies. Since 1968, TA has invested in more than 560 companies across its five target industries: technology, healthcare, financial services, consumer, and business services. Leveraging its deep industry expertise and strategic resources, TA collaborates with management teams worldwide to help high-quality companies deliver lasting value. The firm has raised $65 billion in capital to date and has over 150 investment professionals across offices in Boston, Menlo Park, Austin, London, Mumbai, and Hong Kong. For more information, visit www.ta.com.

Chief Digital Technology Officer appointment — line illustration of circuit traces meeting at a live orange core.
Press Release

Vee Healthtek Welcomes Chief Digital Technology Officer

Vee Healthtek welcomes Muthu Krishnan as Chief Digital Technology Officer to support enterprise technology, software development, automation, AI, and advanced analytics capabilities.
Technology
Scale With Technology
Transform Revenue Cycle

New York, NY, October 1, 2024 - Vee Healthtek, a leading healthcare professional services provider, has added Muthu Krishnan, Chief Digital Technology Officer, to its team.

Since its founding in 2000, Vee Healthtek has scaled rapidly thanks to its innovative, customer-centric approach to serving the nation’s top healthcare organizations. The company’s technology-enhanced offerings in revenue cycle management, consulting, risk management, medical coding and billing, claims management, and more have revolutionized the healthcare industry by driving efficiency and improving financial outcomes. The addition of a CDTO underscores the company’s dedication to maintaining its upward trajectory.

“We are thrilled to welcome Muthu Krishnan, Chief Digital Technology Officer, to our executive team,” recently appointed CEO Matt Michaels commented. “His leadership and expertise will be invaluable as we continue to provide exceptional outcomes by leveraging cutting-edge technology for our clients. With Muthu’s visionary approach to digital transformation, I am confident that Vee Healthtek will make groundbreaking new strides in Artificial Intelligence, automation, and software development.”

Muthu Krishnan joins Vee Healthtek with over 35 years of experience transforming healthcare and IT organizations in various roles. His deep domain expertise is poised to accelerate the company’s growth with innovative products and robust AI-driven insights. Before joining Vee Healthtek, Krishnan served as CTO at WhiteSpace Health, a revenue cycle management and analytics firm, where he oversaw the development of new products and services. He also worked as the Chief Technology Officer at Conifer Health Solutions, Chief Digital Transformation Officer at IKS Health, and Chief Technology Officer at Integra Connect. In 2015, he founded Tata Health, a health technology company for the Tata Group, and served as its CEO and CTO. Muthu was also a VP/Principal Architect at athenahealth, where he helped build athenahealth India and worked on several technology initiatives.

At Vee Healthtek, Krishnan will drive digital transformation through highly secure enterprise technology, software development, and process optimization. He will lead efforts to further integrate automation, AI, and advanced data analytics into each of the company’s solutions. His efforts will ensure the delivery of scalable solutions that meet the evolving needs of the organization and its clients.

“I am excited to join Vee Healthtek and continue the company’s legacy of innovation, cutting-edge technology, and transformative solutions,” Muthu added. “Vee Healthtek’s globally-recognized suite of professional services is revolutionizing healthcare organizations already. As we increase our emphasis on AI, ML and LLM technologies, we will help our clients achieve superior business outcomes. I am proud to be a part of such an impressive team.”

Matt Michaels named CEO — line illustration of the ringed summit of the ascent.
Press Release

Matt Michaels Named CEO of Vee Healthtek

Vee Healthtek names Matt Michaels CEO, bringing healthcare revenue cycle management, operations, systems optimization, and client partnership experience to the role.
Leadership
Newsroom
Healthcare Professional Services

New York, NY, September 25, 2024 - Vee Healthtek, a leading provider of healthcare professional services, is pleased to announce its new CEO, Matt Michaels. Michaels is a highly accomplished executive with expertise that spans various facets of healthcare business processes, including revenue cycle management, operations, and systems optimization. His deep understanding of healthcare technologies, combined with his strong leadership and strategic vision, has consistently propelled organizations toward success.

Michaels joins Vee Healthtek from Optum Health, where he served as Senior Vice President, Physician Revenue Cycle Management from February 2020 to June 2024. In this role, he ensured operational efficiencies, streamlined processes, and spearheaded critical business development initiatives that led to unprecedented growth. Previously, Michaels worked at Accenture as a Managing Director, Conifer Health Solutions as President of Hospital Revenue Cycle Management, and Tenet Healthcare as Senior Director of Operations Planning & Strategy for Patient Financial Services. This wealth of experience has equipped him with deep domain knowledge in business process solutions for payers and providers.

Michaels’ dedication to advancing healthcare professional services makes him highly respected in the industry. His guidance will continue to drive transformative change within Vee Healthtek, accelerating market expansion and solidifying its position as a leader in the market. “It is an honor to have been appointed CEO of Vee Healthtek,” Michaels commented. “This is an organization I have admired for its commitment to clients through unparalleled accuracy, quality, and technological innovation. I am excited to work alongside such a talented team to build on our successes, create more impact for our clients, and continue to deliver exceptional value. Together, I am confident that we will achieve remarkable results.”

Chocko Valliappa, Vee Healthtek’s founder, Managing Director, and former CEO, will transition into the role of Chairman effective immediately. “I am thrilled by the vision and expertise Matt brings to the company,” Valliappa shared. “His vast industry experience and dedication to client success make him ideal for the position of CEO. This change will allow our leadership team to drive growth with renewed energy. As I step into the role of Chairman, I will continue to guide the strategy of the organization. I am focused on ensuring a seamless handover and will work closely with Matt to align our goals and objectives.”

Looking forward, Michaels anticipates spearheading groundbreaking initiatives, strengthening client partnerships, and integrating emerging technologies. “Our collaborative efforts will focus on further revolutionizing how we serve healthcare organizations,” Michaels explained. “By prioritizing continuous performance improvement and innovation, we will stay ahead of market trends and anticipate the future needs of our clients.”

Becker's Health IT platinum partner showcase — line illustration of the spotlight narrowing to the interview seat.
Press Release

Vee Healthtek to Interview Rob Gronkowski and Showcase as Platinum Partner at Becker's 9th Annual Health IT + Digital Health + RCM Meeting

Vee Healthtek announces CEO Matt Michaels will interview Rob Gronkowski and showcase revenue cycle management solutions as a Platinum Partner at Becker’s Healthcare 2024 meeting.
Scale With Technology
Technology
Transform Revenue Cycle
Recognition

New York, New York, September 25, 2024 - Vee Healthtek, a leading healthcare professional services organization specializing in revenue cycle management, is excited to announce that recently appointed CEO Matt Michaels will interview celebrity keynote speaker and NFL legend Rob “Gronk” Gronkowski at the Becker’s 9th Annual Health IT + Digital Health + RCM Meeting. As a Platinum Partner of the conference, Vee Healthtek will showcase its cutting-edge solutions in health information management, automation, risk management, and end-to-end revenue cycle management.

Each year, thousands of executives from healthcare organizations around the world convene at Becker’s 9th Annual Health IT + Digital Health + RCM Meeting for cutting-edge insights, innovative strategies, and invaluable networking opportunities. Industry leaders will benefit from actionable takeaways and in-depth analyses during four days of sessions featuring more than 425 speakers. The 2024 conference will be held from October 1st through 4th at the Hyatt Regency Chicago.

For many attendees, celebrity speakers are a cornerstone of Becker’s Healthcare meetings. Their unique experiences offer engaging perspectives on leadership, teamwork, and communication. This year’s celebrity keynotes include record-setting tight-end Rob Gronkowski, WNBA Champion Lisa Leslie, and former quarterback Eli Manning.

“It is an honor to interview four-time Superbowl champion Rob Gronkowski at the Becker’s 9th Annual Health IT conference,” Vee Healthtek CEO Matt Michaels shared. “His grit, determination, and sense of humor will resonate with the more than two-thousand attendees eager to hear his stories from on and off the field. Overall, this is a prime opportunity for Vee Healthtek to highlight its commitment to innovation in the healthcare industry, and I could not be more thrilled to sit down with Rob.”

To discover Vee Healthtek’s award-winning revenue cycle management services, attendees are invited to visit booth 332 to learn more about the company’s advanced technologies, tailored solutions, and proven strategies that optimize financial performance. The team looks forward to meeting with leaders from health systems, hospitals, ambulatory surgery centers, and medical groups to demonstrate how Vee Healthtek maximizes reimbursement, enhances coding compliance, streamlines processes, and transforms revenue cycle processes.

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