What We Deliver
Healthcare leaders do not need more activity. They need better performance - measured as outcomes.
Healthcare leaders do not need more activity. They need better performance - measured as outcomes.
Open@Epic 2026 takes place October 21–22, 2026, in Verona, Wisconsin. The focused conference is designed for healthcare developers, digital innovation teams, in-house coders, vendors and standards organizations working to connect applications or services with Epic software.
Published sessions span Fast Healthcare Interoperability Resources (FHIR), interoperability design patterns, industry standards, Epic programs and roadmaps, app governance, implementation guidance and the route from an application idea to the Epic Showroom. For finance and revenue cycle leaders, the practical issue is whether those connections reduce rework, preserve control and improve the path from completed workflow to reimbursement.
The agenda is technical, but its decisions are operational. Interface choices determine where data enters, how exceptions surface, who owns remediation and whether automation eliminates work or creates another queue. Attendees should connect architecture decisions to measurable effects on staff capacity, account movement and cash performance.
Amrish Kumar, Chief Technology and AI Officer, and Michelle Castillon, Chief Product Transformation Officer, will attend Open@Epic 2026. Meet with them to examine how Epic integrations, governed AI and workflow transformation can work together to move revenue cycle operations beyond disconnected technology and toward First-Pass Performance, visible accountability and measurable results.
A connection is not operationally successful if data moves but staff still reconcile copies, re-key information or monitor parallel queues. Compare how each design works inside Epic revenue cycle workflows, retains the system of record and prevents integration activity from becoming another source of rework.
FHIR and application workflows create value only when routine work advances and exceptions reach the right owner. Clarify decision rules, escalation paths, audit evidence and resolution timing. Open Accountability makes those controls visible, so automation strengthens governance instead of concealing stalled work behind transaction volume.
Interoperability can accelerate both good data and defects. Trace required information from source through interface, work queue, claim and payment to identify where validation belongs. First-Pass Performance provides the operating test: complete work correctly upstream before downstream teams must repair it.
API calls, connected applications and completed transactions are useful implementation signals, not the final business case. Connect technical measures to fewer touches, faster account movement, reduced cost to collect and cleaner reimbursement. A governed revenue cycle execution system should make that chain inspectable.
Complete the form to meet with Amrish Kumar and Michelle Castillon and examine how an Epic connection can reduce rework, preserve governance and improve revenue cycle performance.
Continue exploring expert perspectives, industry trends, and practical strategies for improving revenue cycle performance.
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