Real stories of turning revenue rework into resilience.
Every revenue cycle leader knows the quiet cost that never shows up on a dashboard: work done twice, sometimes three times, just to get paid once. Reworked sits down with the leaders who refused to accept that, and goes deep on the process they redesigned, the system they brought in, the behavior they changed, and the number that finally moved. No 30,000-foot talk. Just ideas a peer can try on Monday morning.
Episodes
Fixes your peers made, in their own words.
Each episode follows one healthcare leader through one place where rework piled up: what was breaking, what they changed, and what it took to make the fix stick.
Know a leader who fixed something real?
Nominate yourself or a peer. We look for healthcare leaders who found a specific source of rework and changed how the work gets done.
Continue exploring expert perspectives, industry trends, and practical strategies for improving revenue cycle performance.
Explore Points Of ViewFrequently Asked Questions
Is Reworked a sales conversation?

No. Reworked is strictly non-promotional. The focus is your story and what peers can learn from it.
How much time does it take?

One short prep call to find your story, and about 20 minutes to record. We handle editing and production.
Do I need to prepare a script?

No. Come with one real story about a place where rework piled up and what you did about it. We'll draw it out in conversation.
What do guests receive?

A polished episode and short clips you can share with your network and your team.