Improve Patient Care, Maximize Provider Effectiveness, and Reduce Administrative Burden

Virtual Scribe

The world is changing at a rapid pace. The digital age has connected individuals in ways never before imagined. With this change comes exciting new possibilities that can impact our daily lives and the businesses that we run. In healthcare, clinical outcomes are exceptionally important, and one of the most prominent issues providers face is a lack of time due to the increasing amount of clerical duties.

While most providers are familiar with in-person medical scribes, virtual scribes are less understood and often underutilized. Vee Healthtek’s virtual scribe platform captures the audio from a patient visit so an off-shore scribe can listen to the HIPAA-secured recording of the encounter and enter pertinent information into the EMR as directed by the provider. The audio can be captured using Mac, Windows, Android, iPhone, or iPad technology. The provider-scribe relationship is carefully maintained, and the provider has an opportunity each day to discuss the previous day's notes with the scribe.

The virtual scribe utilizes HIPAA-compliant technology to navigate and enter clinical notes into the EMR. At the end of each session, the provider uploads the audio to the scribe through a secure platform. The scribe then accesses the recording and works directly in the provider's software to enter notes for the encounter according to standard documentation guidelines, allowing the provider to focus solely on the care of their patient. In addition to increased patient satisfaction, physician burden is reduced through a decrease in administrative tasks, providing additional time to see patients. All medical records are ready for provider sign off within 24 hours of the visit, resulting in minimal turnaround time for claim submission.


Addressing the Needs of Today With the Technology of Tomorrow


Advantages of Virtual Scribe Services:

  • Providers can see 10-15% additional patients per day
  • Improved work-life balance as our scribes save upwards of 2-3 hours of a provider's time per day
  • Providers can focus on the patient rather than documenting the encounter
  • Provider productivity improves
  • Increases doctor/patient time
  • Improves patient care satisfaction
  • Ability to listen, replay, and ensure the services are documented accurately
  • Increases provider efficiency
  • Provider indemnification as the encounter is recorded
  • Alleviates onsite scribe scheduling and no-show issues
  • Flexible availability
  • System agnostic
  • Reduces administrative functions
  • Increase accuracy and specificity in documentation


Vee Healthtek's virtual scribe services eliminate the burden of medical chart documentation to streamline the way that care is delivered.