Physicians today cite the administrative burden added to the work of patient care as the main reason for burnout. Chief among those administrative burdens was documenting in the electronic health record (EHR).
The Problem: A leading health system in the Northeast came to Vee Healthtek with a problem: its quality of patient care was decreasing due to low provider engagement during pre-visit reviews. Conditions were overlooked and important contraindications were missed, exposing the health system to the risk of making serious but preventable errors during patient care.
The Problem: Vee Healthtek was approached by a large hospital in the Northeast that was experiencing significant gaps in clinical documentation, which resulted in the under-capture of HCC conditions.
The Problem: A large, multi-specialty medical group and health system on the West Coast was on the brink of a financial crisis due to its poorly managed accounts receivable process.
The Problem: A world-class academic health system located in the Southeast decided to transition from its legacy electronic health record (EHR) to Epic for enhanced record-keeping.
The Problem: Due to a significant staffing shortage, a 360-bed pediatric hospital located in the Midwest struggled to manage its accounts receivable cycle effectively. The situation led to a staggering backlog of $33 million in invoices that were over 180 days old. This backlog caused delayed reimbursement, disrupted cash flow, and placed immense pressure on the already overworked staff.
The Problem: Vee Healthtek was approached by one of the largest hospitals in the Midwest, which was experiencing major revenue loss caused by improper clinical documentation. Due to documentation discrepancies involving high-impact diagnosis related groups (DRGs), the hospital had multi-million-dollar leakage.
The Problem: A large health system with more than 30 hospitals was targeted in a major cyberattack, which led to a significant claims backlog. The accumulated claims amounted to hundreds of millions of dollars, including high-dollar facility charges.
On November 30th, 2022, the world changed forever. Artificial intelligence (AI) became accessible to the public through a tool called ChatGPT.
