In late 2013, many experienced and successful joint-venture, urgent care organizations were faced with a major problem. Delivering high quality work, with world-class customer service, while undergoing rapid growth was a challenge for most.
Errors on prior authorizations were an ongoing problem for a healthcare system in the New Jersey area. Increased denials and other issues were leading to upset patients and a loss of revenue for the client.
Children’s Hospital AR Problem: A large children’s hospital, repeatedly ranked as one of “America's Best Children's Hospitals,” had a rapidly increasing AR problem. Despite having a positive cash flow and a rapidly growing business line, the hospital could no longer afford to let their AR rise.
The current healthcare environment is creating one of the most active hospital and health system consolidations in history. Independent hospitals in particular have been caught up in the trend of consolidation.
Vee Healthtek needed a tool for managing and navigating the tumultuous payer services market for a client. They needed to identify a way to support multiple disciplines in one, consistent, uniform tool.
In the healthcare market, patients continue to ask the question: what is it going to cost for my service or procedure? There are many factors involved, making it very difficult to determine the actual cost to the patient.
The healthcare enterprise is riddled with opportunities for playing intermediary. At its most basic, however, health care is simple: patient wants/needs care from a provider that can help them feel better.