A large medical group, located in Connecticut, is the physician group associated with a hospital client of Vee Healthtek for facility coding. Through a referral from the hospital, the Chief Medical Officer (CMO) for the medical group reached out to Vee Healthtek for solutions to resolve issues faced by the organization.
A large ambulatory surgery center was using a competitor for its coding services, although was facing large volumes of unbilled charts and low quality on the work being completed. They needed an immediate solution and quick implementation to turn around their situation, they contacted Vee Healthtek to step in and help alleviate the situation
The Hierarchical condition category (HCC) coding division at Vee Healthtek was growing quickly. Staffed with over 500 coders, Vee Healthtek required efficiency in mass chart volume management with superior quality standards. A high demand for experience certified HCC coders increased wages and created challenges with recruitment and retention.
“My interaction with the patient in the exam room has been lost and replaced with large amounts of data entry on my part. I click away, staring at the screen and barely have time to make eye contact with my patient. This is the greatest loss, in my opinion.”
Have you ever been on a team that just clicked? One where everything the team did seemed to be engaging and fun? Work hours flew by, and everything the team did turned to gold? When was the last time this happened? Why is it not happening now?
The Vee Healthtek coding team was tasked with identifying solutions to improve the delay in coding unbilled charts for a large hospital. The client was facing a financial crisis and had to significantly reduce staff.
Late in 2015, Vee Healthtek was approached by a new client having difficulty with their radiology coding system. They were depending on a computer-aided tool that did not adapt well to the type of radiology work being done, causing a three-month backlog.
A Vee Healthtek referral team was tasked with processing a large backlog of physician referrals for a large physician group in the U.S. Our client was experiencing long delays in processing physician referrals which led to a loss of patients, low patient satisfaction scores and ultimately, cash delays.
Most providers participating in risk adjusted contracts view risk adjustment optimization as a function of revenue enhancement. Most providers participating in risk adjusted contracts view risk adjustment optimization as a function of revenue enhancement.
